ABOUT US - Global Solutions Business Group - Retail Solutions

Establishing ideal relationship between customers and retailers

Helping customers enjoy shopping is the universal mission of any retailer. By offering wide-ranging products and services, TOSHIBA TEC has satisfied customers and retailers ranging from mass merchants to those running convenience stores, boutiques and restaurants. Through original technologies and solutions, we will strive to become an even friendlier partner for retailers and realize the best possible value from the retailers’ point of view.

The most POS related patents in the industry in Japan, thanks to advanced R&D

TOSHIBA TEC has always been a leader in the retail information systems market including digital registrars and POS. And in the last 15 years, we registered over 50% of new patents in the Japanese POS product industry.

This feat attests to the proven technology, creativity and product development capabilities of TOSHIBA TEC. As a leader in its field, TOSHIBA TEC is currently a member of an industrial committee reviewing GS1 Data Bar, the next-generation barcode, and is seeking new ways to apply the technology in the retail industry.

A commitment to providing various retail solutions

TOSHIBA TEC goes beyond offering mere systems and equipment to providing total solutions that meet the specific needs of each retailer. This is the basic policy of TOSHIBA TEC sales. For example, we support the installation of self-service systems, which are attracting much attention these days, by providing retailers with specific advice on suggested usage and number of units. Due to our sales and service capacity, as well as product development ability, we fully satisfied the needs of retailers and achieved a 48% Japan market share in POS product sales. At TOSHIBA TEC, we take our responsibility to customers seriously and constantly strive to refine our systems in order to improve safety and customer satisfaction. Note: Data from DSS Research Center

Product development with user-friendly design

The TOSHIBA TEC WILLPOS series are developed with the user in mind.

Application of eco-friendly mobile CPU, easy maintenance and increased reliability by RAID and drip-proof are among such designs. We quickly assess the vast range of needs in the market and release products, such as Small Foot Print and stylish touch POS and module type POS which can be customized to fit specific shop needs, which are in line with market demand.

TOSHIBA TEC Retail Solution Business Group customers and products

Offering total value as a dedicated partner in the retail industry

TOSHIBA TEC offers systems that meet the wide-ranging needs of everyone from nationwide franchises to mass merchants. In the field of RFID, a high-profile technology in the current retail industry, we work closely with the Auto-ID & Printer Business Group to recommend the most appropriate solution for each retailer.